GRIEVANCE REDRESSAL COMMITTEE

Type	Standard operating procedure
Name	Standard operating procedure – Grievance Redressal Committee.
Category	Academic
Approved by	Prof. Malliga .M, Principal, Indirani College of Nursing
Date Approved	22.01.2020
Review Date	Three years from then

OBJECTIVES:

To uphold the dignity of the college by ensuring strife free atmosphere in the college through promotion of cordial student-student relationship and Student- teacher relationship
To provide responsive, accountable and easily accessible machinery for settlement of grievances and to take measures in the college undertakings to ensure expeditious settlement of grievances of Students in order to maintain a harmonious educational atmosphere in the
It is to deal with the complex situations in a tactful manner to lessen the condition felt to be oppressive or
Encouraging the students to express their grievances / problems freely and frankly, without any fear of being victimized.
Advising students of the college to respect the right and dignity of one another and show utmost restraint and patience whenever any occasion of rift
Advising all staffs to be affectionate to the students and not behave in a vindictive manner towards any of them for any
To ensure effective solution to the student’s grievances with an impartial and fair

FUNCTIONS

The function of the committee is to look into the complaints lodged by any student, and judge its
In case the person is unwilling to appear in self, grievances may be dropped in writing at the letterbox/ suggestion box of the grievance cell at administrative block.
Grievances may also be sent through e-mail to the
The cases will be attended promptly on receipt of written grievances from the students.
The grievance committee will act upon those cases which have been forwarded along with the necessary
The grievance cell will assure that the grievance has been properly solved in a stipulated time limit provided by the

- The committee formally will review all cases and will prepare statistical reports about the number of cases
- The committee will give report to the authority about the cases attended to and the number of pending cases, if any, which require direction and guidance from the higher

GRIEVANCES:

Academic issues: pertaining to teaching learning
Students’ teacher, student- students, student’s patient relationship pertaining to harassment
Internal evaluation and in assessment
Complaint related to library and IT
Grievances related to hostel, food, water, electricity
Grievance related to transport
Grievances related to sports, cultural and selection process
Grievances related to university
Grievances related to behavioral of secretarial
Grievances related to delay in issuance of records and

SL.NO	CHAIRMAN/ MEMBER	NAME
1.	Chairperson	Prof. DR. Malliga.M Principal
2.	Co- chairperson	Prof.Dr.Rajeswari Vice Principal
3.	Special Invitees COO General Manager	Dr.Vidhya Mr.A.Soundar rajan
4.	Secretary	Mrs.Thamizhilakkiya
5.	Committee Member	Mrs.Kavitha
6	Committee Member	Mrs.Amudha
7.	Student Representatives Student Member	Ms.Sangavi
8.	Student Member	Ms.Sandhiya
9.	Student Member	Mr.Manikandan
10.	Student Member	Ms.Mullai Nayagi

Periodicity of Meetings:

Meetings will be held every 6 month once based on the occurrence of grievances meeting will be conducted.

Resolutions:

In grievance committee there should be monitoring cell on grievances at the college level that would coordinate with the Interdepartmental under its domain. There should be monitoring cell at the level of the Chairman,

In case the student is unwilling to appear in self, grievances may be dropped in writing at the letterbox/ suggestion box available in the all

Instructions given to the students at the beginning of each academic session, if any grievances students should inform to the class – coordinator.

Confidence building measures such as appointment of committee members, senior student representative from B.SC, MSC, PBBSC addressed by the principal /head of the institutions, grievance meeting organized by the Secretary in Principal office based on the occurrence of grievances.

We ensure that each grievance is resolved by the committee members as soon as possible and the problem resolved

What's New

Class Room: The Indirani College of Nursing has well ventilated classrooms with comfortable seating arrangements.

Indirani College of nursing was established in the year 2008 under Ramachandra Educational Trust with an aim to produce quality nursing education and prepare nurses with maximum radical transformation.